Privacy policy

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This document provides information about the personal information we collect and the ways in which we use it.
The people involved in managing ReviewerCredits services aim to be compliant with the European Union’s General Data Protection Regulation (GDPR). The data we collect will not be used for purposes other than those stated here. If you have any requests concerning your personal information or any queries with regard to these practices please contact us.

Who we are

This Privacy Policy applies to all services offered by ReviewerCredits S.R.L. – Via Cesare Lombroso, Pavia (PV), Italy through their portal:

How we collect your personal data

Visiting this website
When you visit this website for informational reasons (without registering an account) we automatically collect the following information:

. IP Address
. Cookies
. Number of visits
. Geo-location data (City level only)
. Length of time spent on each page
. Pages clicked on
. your device type, screen resolution and browser version
. your internet service provider
. the website from which you have been directed to our website

We use your personal data to communicate with, customise content and improve our services by analysing how you navigate our website. If you do not agree with our Policy, please do not visit this website.

Registering through this website
When you register a personal account to our website we collect the following personal data during the registration process:

. Name
. Email
. City
. Country
. Mailing address
. Phone Number
. Institutional affiliation
. ORCID (which you may willingly upload)
. Your picture (which you may willingly upload)
. Short bio (which you may willingly upload)

We also store additional information that you provide us or allow us to collect from others, such as your reviewing record with a publisher, and information regarding a conference talk you gave which we collect with the purpose of validation.

In addition to the above, we collect information about your visit to our website through the use of cookies. You can find out more about cookies on Most browsers will allow you to turn off cookies. If you would like to do this please look at the menu on your browser, or at the instructions on By continuing to use this site you are agreeing to the use of cookies as detailed above.

Other websites
Our website may contain links to other websites which we do not control and which are not covered by this Privacy Policy. If you access them through the links provided, these sites may collect information from you. Please review the privacy policy of the websites you visit.

How we use your personal information

We process personal information collected via this website for the purposes of:

. Communicating with you
. Processing your claims for reviews performed and for talks given, by contacting each journal
. Providing email alerts with updates on our services
. User profiling
. Identify you at sign-in
. Complying with a legal obligation, or to respond to a valid legal process e.g. search warrant, court order, subpoena.
. We may use your personal data for selected services which may be provided to academic publishers and institutions.

Information sharing
Your personal data will not be disclosed to third parties. However, your personal information will be collected through the services provided by the following contractors, who assist us in providing the services we offer through the website:

The infrastructure supporting our submission site is hosted in the AWS datacenter in Europe, specifically in Dublin (Ireland), whose service level agreement is available online. They do not use our data at any time.

Statistical Analysis
For statistical analyses we use web analytics services to collect information about the use of this site. We use Google Analytics, a web analytics service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). On our behalf Google will use the information generated by a cookie for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet activity in connection with the use of the website.
We have activated the IP-anonymisation within the Google Analytics service, and your IP address will be truncated within the area of member states of the European Union or other parties to the Agreement on the European Economic Area. The tools collect information such as:
. Device and browser information (operating system information, Mobile device identifier, mobile operating system, etc.)
. IP address
. Page accessed, URL click stream (the chronological order of our internet sites you visited)
. Geographic location
. Time of visit
. Referring site, application, or service

We use this information only to determine the most useful information for you and to improve our website. We do not attempt to match information collected through the use of this tool with personal data.

Your rights

In accordance with local and international privacy laws please note that
. you have the right to be informed about the personal data we process
. you have access to your personal data at any time automatically through the submission platform
. you may request that we delete your personal data from our system
. if you request that your data be deleted from our system we will delete your personal data immediately

Should you wish to exercise any of the above rights please contact us.

Data retention
We may need to retain your personal information in case legal, audit, accounting and tax obligations demands this to us.

Opt Out
You maintain at all times the right to completely disallow the collection and saving of your data. To do so, please contact us or use the unsubscribe link where provided.

Securing your data

We have reasonable state of the art security measures in place to protect against the loss, misuse and alteration of personal data under our control. Data we handle in our offices are stored on a secured internal server. Although we cannot guarantee that loss, misuse or alteration of information will never occur, we use all reasonable efforts to prevent it.

Contact us

Please submit any questions, concerns or comments you have about this privacy policy or any requests concerning your personal data by email to us.

This policy has been updated on December 28th, 2018 and will be reviewed should the terms indicated be subject to change.

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