Frequently Asked Questions
If you have questions about ReviewerCredits or need assistance with our platform, you’ve come to the right place. Our Frequently Asked Questions (FAQ) page is designed to provide you with answers to the most common queries and help you navigate through our services. Whether you’re a seasoned user or just getting started, this resource is here to make your experience with ReviewerCredits as seamless and informative as possible. If you can’t find the information you need, don’t hesitate to reach out to our support team for further assistance.
What is ReviewerCredits?
ReviewerCredits is a peer review recognition platform that certifies and rewards the activity of peer reviewers, by assigning them virtual credits that can be spent in a Reward Center. The idea came from the need of two Early Career Researchers, Giacomo Bellani and Robert Fruscio, and it is now a well-organized startup company, endorsed by the University of Milano-Bicocca.
The name "ReviewerCredits" comes from our core service: the attribution of credits to Peer Reviewers for rewarding of every review registered on our platform.
What is the difference between ReviewerCredits and other services for peer reviewers?
ReviewerCredits.com assigns virtual credits to peer reviewers only after the Journal’s editorial office confirmation for the peer review performed. The reliable certification process makes us different from other services.
Is there any fee to join ReviewerCredits?
Creating a profile on ReviewerCredits is free and, as a peer reviewer, you can freely use the website and customize your profile page. You can sign in with ORCID iD or Google account.
Who funds ReviewerCredits?
ReviewerCredits is an independent company, spin-off of the University of Milano-Bicocca. Our business model is based on freemium and paid subscription plans for Publishers and Journals, thus reviewers subscription is free.
How do I earn credits?
After completing the review of a manuscript, login to ReviewerCredits.com and enter the required details (Journal title, Editorial office email address, Manuscript ID, Date review completed). No confidential information is required or disclosed. After registering a review, we ask confirmation to the Journal’s editor and, once confirmation is received, we will add the credits to your personal area. Depending on the Journal profile on ReviewerCredits.com, your credits may vary. You also earn credits if you invite a colleague to join the platform.
What can I do with my credits?
Your credits entitle you to get benefits in our Reward Center. The store includes different items, ranging from discounted Article Processing Charges to online courses.
Can credits be converted into Continuous Medical Education (CME)?
No, our credits cannot be converted to CME credits.
What is the Peer Review Certificate and its value?
The Reviewer Certificate is a proof of your activity as a peer reviewer. It includes peer reviews listed by year and performed since you registered on our platform. You can find the Journals and number of peer reviews you completed. It can be included in your resume for career advancement, and shared on social media, personal and institutional websites.
What is Reviewer Contribution Index (RCI)?
Reviewer Contribution Index (RCI) is the metric that considers three objective parameters to measure the contribution of peer reviewers: Review report length, Review report delivery time, Alignment of reviewer recommendation to editorial decision. It is based on the F3-index and we developed it in collaboration with University of Valencia.
May I know my RCI?
If at least one of the journal you collaborate with as peer reviewer has subscribed the RCI feature, your index will be available in your profile and you can make it private or visible to everyone.
What does “Register a review” mean?
Registering a peer review means recording the peer review activities carried out in order to gain virtual credits, update the certification of your activity as a peer reviewer.
You can access the form "Register a review" and fill in the following mandatory fields: the name of the journal for which the review activity was carried out, the date the review was completed, the ID of the revised manuscript, the contact of the editorial staff (it is not necessary to fill in this last field if the journal for which you have offered your service adopts Open Peer Review: in this case it will be enough to provide the publication DOI or the DOI URL of the revised and published article).
Once this simple form has been completed – which guarantees confidentiality in cases of blind peer review – the data is collected and sent to the journal within 24 hours to obtain the validation of the carried out activity (this step is not present in the cases of Open Peer Review). Once the validation has been obtained, the activity will be included in the Peer Review Certificate and the credits will be assigned.
Why don't you request/accept "Thank you" emails as a proof?
We are very strict on the reasons why we ask confirmation for registered peer reviews. To find out more, please read here.
Why do you have to contact the Journal?
A confirmation to the Journal’s editor is asked to check that the review was actually performed. This step is essential to get certification and credits. See why we do not accept a “Thank you” email.
Where can I find the email address of the editorial office?
This may vary from Journal to Journal, but here are a few tips:
- Open the email the Journal sent you to invite you to the peer review or to thank you
- Hit the "Reply" button
- Copy the address that appears in the address bar
- Paste the address in the "Editorial office email" field
- Discard the draft
Which information do you share with the editorial office?
To verify that the peer review was effectively performed, you will be asked to provide Journal’s title, Eitorial office email, Manuscript ID, Date review completed. The Journal’s editorial office will be contacted to verify that this information is correct.
What is the timeframe to register peer reviews?
ReviewerCredit processes and certificies the peer reviews performed in the last 20 years.
What is the timeframe to get a peer review validated?
Registered peer reviews are usually processed within 24 hours. This is the timeframe we contact the Journals’ editorial offices. Their response times may vary, as some Journals reply immediately and some other tend to be a bit slower. We send weekly reminders, however, once you have registered your peer reviews, you could take an active part and inform the Journal of our incoming request.
Can I register reviews I have performed before signing up with ReviewerCredits?
Yes, you can register reviews performed in the last 20 years, even before you joined ReviewerCredits.com.
What do the statuses mean?
Processing: this status indicates that the peer review claim was successfully entered by the reviewer and will be sent to the journal within 24 hours.
Sent: this status indicates that the peer review claim has been sent to the journal and feedback is expected.
Approved: this status indicates that the peer review claim was validated by the journal.
Rejected: this status indicates that the peer review claim was not validated by the journal.
Pending: this status indicates that the peer review data have been successfully transferred from the journal to ReviewerCredits platform (thanks to technical integration) and is awaiting the reviewers's confirmation.
I would like to register a review for a Journal which is not present in your database. What should I do?
Our database includes all Journals indexed in "Scopus" and/or who signed up to ReviewerCredits.
In order not to miss any review from your activity, we suggest that you contact the editorial office of this Journal and ask them open a free profile on ReviewerCredits. In this way you will be able to register peer reviews also for this Journal. You can also contact us and we will help you to solve the issue.
What is ReviewerCredits?
ReviewerCredits is a peer review recognition platform that certifies and rewards the activity of peer reviewers, by assigning virtual credits that can be spent in a Reward Center. The idea came from the need of two Early Career Researchers, Giacomo Bellani and Robert Fruscio, and it is now a well-organized startup company, endorsed by the University of Milano-Bicocca.
What are the advantages of creating a "Journal profile" on our website?
Having a profile on ReviewerCredits.com will increase your visibility as a Journal and strengthen the credibility of your peer review process. A basic profile is available for free for any Journal, but we also have Plus and Premium Plan, offering additional functionalities.
Is there a fee to open a profile on ReviewerCredits?
No, any Journal can join ReviewerCredits.com’s free profiles. This will allow their reviewers to build their reviewer reputation and start earning credits. Additional paid plans have been created, targeting more specifically to Journal’s needs. To find out more about our paid plans, please contact us.
Why are we receiving emails from ReviewerCredits.com?
The emails are generated from our website once one viewer– registered on ReviewerCredits.com - enters a claim to a completed peer review performed for your Journal. They supplied your email in the claim process. The purpose of our email is to verify that the peer-review was actually performed. We do not accept a publisher’ “Thank you“ email, but confirm each single claim individually. For more info, please have a look to our policy page.
Where do you get the data concerning the peer reviews performed for our Journal?
All information, including the Editorial Office email address is provided directly by reviewers when filing a peer review claim on ReviewerCredits.com’s platform. Your confirmation will help them to increase their reviewer Index and to earn redeemable credits. If your Journal is linked to ReviewerCredits.com through our free APIs, then all information is transferred automatically and validation is in real time.
Is peer review information made public?
No, the information provided by the reviewers to claim a review is only used to verify the claims with the Editorial Office. It is not made public on the website nor shared with third parties.
What are reviewer credits?
Reviewer credits (RC), which is where our name stems from, are a virtual coin which reviewers earn through completing peer reviews. Depending on the Journal’s profile with ReviewerCredis.com the number of credits varies. RC can be used in ReviewrCredits.com online Reward Center. If you are interested to be included in our online store please contact us.